
Episode #23 Translating CS to other business sectors with Ellie Wu
Ellie Wu, VP of Sales and Customer Success Excellence at Insight Partners, joins UpdateAI CEO Josh Schachter on the latest episode of “[Un]churned.”
UpdateAI – Zoom meeting assistant
Ellie Wu, VP of Sales and Customer Success Excellence at Insight Partners, joins UpdateAI CEO Josh Schachter on the latest episode of “[Un]churned.”
Balancing a high-stress job in tech with the high-stress responsibility of being a mother isn’t easy, but it can be done. Emilia D’Anzica and Sabina Pons have proven that – and they now want to help other ambitious moms flourish, both at home and at the office.
When it comes to customer success, Totango is one of the first companies you think about.
You know how they say someone “wrote the book” on a topic? When it comes to Product-Led Growth, they’re talking about Blake Bartlett.
When the sales and customer success teams go together like oil and water… you have a problem. And it’s a problem that many companies, regardless of size, run into.
Coordinating and leading effective meetings has always been a critical skill in the business world – and in today’s digital age, that skill is more
Lauren Locke-Paddon has as good of a feel for customer success as anyone you’ll find. In fact, she’s been in the industry since 2010 –
At UpdateAI, our mission is simple: to make meetings better so you can do better things. And that’s never been more important than right now.
Managing a powerhouse Customer Success team requires a delicate balance of grit and empathy that most employees (and, honestly, most people) lack. We take for