
Episode #48 CS [Un]churned: Do We Really Need QBRs With Every Customer?
🥁🥁🥁This week, we finally have a name for the CS Insider <> [Un]churned collab series!🥁🥁🥁
Unpack the BS with hosts Josh Schachter, Kristi Faltorusso, Jon Johnson & Mickey Powell, and dig into why you need to
– Focus on impact rather than urgency
– Say goodbye to the mundane QBR meetings
– Standout from the digital filth of AI content on Linkedin