Customer Journey – UpdateAI – Zoom meeting assistant

Episode #61 The Consultant’s Secret for Improving Customer Success ft. Jeff Kushmerek (Infinite Renewals)

September 13, 2023

Customer Success, in hindsight, is a long-term renewal strategy.

Watch the uncut BTS & BS on our YouTube channel – https://youtu.be/Hyk_jL3i0u0

Join Josh Schachter, Kristi Faltorusso, Jon Johnson & Mickey Powell as they chat with Jeff Kushmerek, Founder of Infinite Renewals. Jeff helps startups improve their customer success strategy.

Episode #60 Orchestrating a Value Journey that Ensures Customers Get the Most Out of Your Product ft. Ahmed Quadri

September 5, 2023

Customer experience is more than just using the product. Every interaction with a customer is a touchpoint that can influence your relationship with them.

Don’t let your customers fall through the cracks.

Ahmed Quadri, CCO at Heap, joins Josh Schachter, CEO of UpdateAI, to discuss how they navigate the value journey at Heap to maximize the value and relationship customers get.

Josh and Ahmed also discuss

BLOG

Episode #61 The Consultant’s Secret for Improving Customer Success ft. Jeff Kushmerek (Infinite Renewals)

Episode #60 Orchestrating a Value Journey that Ensures Customers Get the Most Out of Your Product ft. Ahmed Quadri

Smart Meeting Summaries™ that save you time

#1 in meeting recaps of post-sales Zoom calls Powered with ChatGPT