Episode #15: How Flosum’s Ariel Benzakein Navigated the Customer Success ‘Wild West’
Ariel Benzakein had a problem: Gross retention was way down – and he needed to find a solution.
Episode #26: How to Develop a “Holistic Approach” to Customer Success ft. Jeremy Evans (Zuora)
In this episode of [Un]churned we feature UpdateAI’s very own Chenay Gladstone. Chenay leads the data annotation and analysis practice at UpdateAI. She is our longest-serving employee and has been a bedrock of our effort to revolutionize natural language programming.