How to Identify Your CS Superpower With Smarter Sorting’s Sean MacPherson June 21, 2022 How do you know when a customer success career is right for you? For Sean MacPherson, that was easy. “You can feel the customer’s energy Read More »
5 Ways Customer Success Leaders Can Empower Parents on Their Teams May 14, 2022 I’ve been gathering stories from Customer Success Managers as part of my ongoing learning for UpdateAI. One introduction led to another and I found myself Read More »