Meet the Team : Cappa

A little about me Martin Capparelli – Front End Engineer My name is Martin, but everybody calls me “Cappa” because of my last name, Capparelli. I currently live in Buenos Aires, Argentina, which is also where I went to university – I graduated from ITBA (Instituto Tecnológico de Buenos Aires) as a software engineer. I […]

Episode #26: How to Develop a “Holistic Approach” to Customer Success ft. Jeremy Evans (Zuora)

In this episode of [Un]churned we feature UpdateAI’s very own Chenay Gladstone. Chenay leads the data annotation and analysis practice at UpdateAI. She is our longest-serving employee and has been a bedrock of our effort to revolutionize natural language programming.

Managing turnover: What to do when you’re the only one left

Jeremy Donaldson, Senior Customer Success Manager at PowerSchool and Founding Member of Gain Grow Retrain tells UpdateAI how he answers the question “what do you do when you’re the only one left?”