Episode #50 – CS & BS: We Really Need to Ditch the Checkbox Mentality
Have you been frustrated with checking boxes without truly understanding why you are doing it? So are Jon and Mickey.
Kristi knows for sure that the leadership is at fault.
UpdateAI – Zoom meeting assistant
Have you been frustrated with checking boxes without truly understanding why you are doing it? So are Jon and Mickey.
Kristi knows for sure that the leadership is at fault.
Balancing a high-stress job in tech with the high-stress responsibility of being a mother isn’t easy, but it can be done. Emilia D’Anzica and Sabina Pons have proven that – and they now want to help other ambitious moms flourish, both at home and at the office.
You know how they say someone “wrote the book” on a topic? When it comes to Product-Led Growth, they’re talking about Blake Bartlett.
When the sales and customer success teams go together like oil and water… you have a problem. And it’s a problem that many companies, regardless of size, run into.
Let’s be frank for a moment – working in customer success can be a stressful job.
When it comes to great customer success leaders, Todd Ilberg tops the list. Todd Illberg joined Blueshift, a San Francisco-based startup that helps brands deliver
Like many others in the industry, Walter Zepeda didn’t start out in customer success by design. In fact, he told UpdateAI’s Josh Schachter it was
Building an elite customer success team is easier said than done – and Jason Myers knows this better than just about anyone. Jason Myers has
At UpdateAI, our mission is simple: to make meetings better so you can do better things. And that’s never been more important than right now.