UpdateAI – Zoom meeting assistant
Elisabeth Zornes, Chief Customer Officer at Autodesk joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter to explore the challenges and strategies in articulating and delivering value to customers.
Ryan Seams, Head of Customer Success at Assembly AI joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter to discuss why you need to meet customers where they are at, the importance of having a consistent customer segmentation across teams and much more.
Kindra Hall, former Chief Storytelling Officer of Success Magazine, joins Josh Schachter, founder, and CEO of UpdateAI in this episode of the [Un]churned
In this podcast episode, Josh Schachter interviews Srikrishnan Ganesan, founder, and CEO of Rocket Lane, a customer onboarding platform. Shri discusses the origins of Rocketlane, including the community they built before launching the product – Preflight, and the birth of Rocketlane.
In this episode of [Un]churned, host Josh Schachter speaks with Kelly Leonard, the executive director of learning and applied improvisation at Second City in Chicago.
It’s a tough time in the business world right now – but that doesn’t mean progress goes right out the window.
In fact, Judd Borkaove, the chief growth and community officer at GTM Partners, looks at it completely differently; Judd, on the latest episode of “Unchurned,” hosted by UpdateAI CEO Josh Schachter, said he believes it’s a “good time” for businesses right now, whether it’s setting the right foundation for a new company or reimagining how an older firm does business.
This week is all about how we interact with customers – and we have a great guest who knows a whole lot about it.
In fact, he literally wrote the book on it.
Author Rob Fitzpatrick has been helping small businesses and entrepreneurs reach their goals for years.
When it comes to customer success, Totango is one of the first companies you think about.
How’s this for an end-of-summer last hurrah? This week you get insights from not one but two industry experts.
When the sales and customer success teams go together like oil and water… you have a problem. And it’s a problem that many companies, regardless of size, run into.
Eduarda Camacho has one of the most prestigious jobs in CS – and she didn’t follow a familiar path to get there. Eduarda is the chief customer officer at BMC Software, the multinational IT services and consulting giant with more than 6,000 employees and $2 billion in annual sales. She’s been at BMC for a little more than a year now, following a 24 year run at PTC, the computer software company.
Ariel Benzakein had a problem: Gross retention was way down – and he needed to find a solution.
It’s becoming increasingly difficult to be present – to be mindful of the moment happening right now. With Slack notifications, texts, emails, social media posts,
It’s becoming increasingly difficult to be present – to be mindful of the moment happening right now. With Slack notifications, texts, emails, social media posts,
